Do you find yourself reacting to things instead of being proactive?
Do you jump every time a text or email or other notification comes in?
A lot of the time, we’re working from extremely reactive point of view. We’re waiting for something to happen so we can react to it.
But what if we could get out and ahead of all that and start being proactive? How would things change for us?
When I was an Account Manager working in health and wellness technology, one of the mindsets I was taught was to anticipate client needs and come up with solutions before they realized there was a problem.
Once I got to know my clients, it was easy. I knew they liked things done a specific way and how they would react to changes and updates. I understood how to look at analytics and explain solutions to help them see growth and engagement.
At the end of the day, client satisfaction comes from being proactive and not reactive.
It’s like a fire. If a fire springs up out of nowhere our immediate reaction is to drop everything and put it out. But if we are setting the fire it’s a different story. I don’t know about you, but I enjoy sitting around a bonfire on a chilly day, enjoying the heat, and watching the flames flicker. You bet that’s not a bonfire I want to see go out quickly, in fact, I’ll do everything I can to keep it going.
You see, life is much more peaceful when we set an intention and things come together just like we imagine.
Instead of putting out fires, let’s start them.
What are your intentions this week?